Personalization FAQs
Enter the requested text and/or upload your photo in the fields above. For the best print quality, use the original, highest-resolution image available and avoid screenshots, blurry photos, or social-media downloads. Images may be cropped slightly to fit the selected product size, so keep faces, text, and important details away from the edges. Please double-check all information before adding the item to your cart.
A digital proof is not provided automatically. To request one, leave a note at checkout or email us immediately after ordering with your order number. We will send the proof within 2 business days and begin production after your approval. Requesting a proof may extend the estimated delivery date, so please respond promptly.
Please contact us within 24 hours of placing your order. We will do our best to accommodate changes or cancellations, but they are only possible before production begins and cannot be guaranteed once your item has entered production.
Each item is made especially for you. Production normally takes 1–3 business days. The estimated delivery date shown on this page includes both production and shipping time. Tracking information will be emailed once your order ships. Orders requiring a proof or additional clarification may take longer.
If your item arrives damaged, defective, or different from the personalization details you submitted, please contact us as soon as possible with your order number and clear photos. Once confirmed, we will arrange a free replacement or another appropriate resolution. Because personalized items are made specifically for you, correctly produced items cannot be returned for change of mind, an incorrect size selection, or errors in customer-submitted details.